Chambers Bay Construction launches new division with novel approach to Roofing near Tacoma, Washington
University Place, WA, May 13, 2021 — Chambers Bay Construction, well-respected general contractor and design-build construction company, announces today the launch of its new division, Chambers Bay Roofing.
The decision comes after years of observing poor quality roofing jobs in Tacoma and surrounding areas. The CEO wanted to do better.
“I can’t tell you how many times I’ve had to fix botched roofing jobs by major roofing companies,” states Mark Carter II, Founder & CEO of Chambers Bay Construction.
“The roofers didn’t check for rot or structural damage or inform the customer about obvious damage if they did see it. They just installed the roof right over a dying foundation, which is the last thing you want to do. It’s like they just wanted to get the job done, get paid, and get out of there.”
“I won’t let this happen in my company,” he confirms. “Chambers Bay Roofers will show up and do it right.”
According to Mark, roofing has been downplayed in construction circles, despite its importance in protecting the structure of the house and needing a strong foundation to do so. Apparently, many roofing companies only work on the outer layers of a roof, paying little to no attention to what lies beneath.
He also shares that the subject of customer service has become somewhat of a laughing matter.
Imagine being sold top dollar roofing materials that only last a fraction of the time they’re supposed to last, because the roofers didn’t check the structure beneath the roof or inform you about rot.
Making Customer Service Matter Again
Mark shares that he’s been the customer numerous times when contracting out roofing companies for larger construction jobs, so he knows what it’s like. He’s heard salesmen toss prices his way just to see what sticks, and he’s increasingly felt taken advantage of.
“We are different because we know what it feels like to be the customer,” he explains.
“We sell what we’d use on our own roofs, and we treat our customers the way we’d want to be treated. It’s really that simple.”
Uniting Subtrades Under One Roof
As construction subtrades become increasingly siloed, Chambers Bay Roofing positions itself to reunite them.
“Chambers Bay Roofing is more than just a roofing company,” states Michael Noonan, Customer Solutions Specialist at Chambers Bay Roofing.
“With over 20 years of multi-trade construction experience, Chambers Bay knows what to look for, and they know how to get the job done right.”
“Management oversees every project to make sure the team is trained across relevant construction disciplines, and they work together as a cohesive unit to get the job done right, on time and on budget.”
If one of the roofers see rotted trusses, their team of specialists will step in to ensure the proper engineering and permits are obtained. After that, their team of carpenters will step in to make the repairs.
Setting the Bar Higher
It seems that Chambers Bay Roofing will be offering more than just quality roofing, premium customer service and competitive pricing.
They seem intent on transforming the Roofing and subtrade industry altogether by setting the bar higher for quality, transparency, integrity, and professionalism.
About Chambers Bay Construction
Chambers Bay Construction is a full-service, design-build general contractor that can handle anything from site development to high-end finishes. Managed by the same owner, Chamber Bay Roofing leverages over 20 years of construction experience to ensure quality of roofing from the ground up.
Please send media inquiries to marcom@chambersbayconstruction.com
You may also contact sales or marketing at (253) 686-0240
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sales@chambersbayconstruction.com | (253) 686-0240 | 3800 Bridgeport Way, University Place, WA 98466